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Sunday, November 8, 2009

Will "Generation Y" reinvent the workplace?

A recent article from Psychology Today contends that Millennials (individuals born roughly from the early 1980s through the late 1990s, also known as Generation Y) are poised to take over the workplace.

The article declares that these newest entrants to the workforce were "raised by parents who often acted more like friends and mentors. So Gen Y comes to the negotiating table with unprecedented confidence about what kind of workplace they want.”

When I read articles like this, I’m of two minds. On one hand, I’m endlessly fascinated with the different generational characteristics that researchers have discovered between Generation X, Generation Y and Baby Boomers. On the other hand, descriptions about the characteristics of these generations often sound like they’ve come out of a fortune cookie or horoscope. Take this quote from that Psychology Today article:

Gen Y prefers to work in teams not by themselves and they hate conflict. Gen Y are not complainers, nor act like victims. They are hard workers and want to have work that its challenging.



So much of it doesn’t ring true to me. First, it often smacks of elitism because it focuses primarily on the children of the wealthy, well-educated parents. (This Gawker post says it all -- as does the Washington Post article on which it was based).  Second, it speaks in sweeping generalizations. How can a whole generation be “hard workers who don’t act like victims”?  And finally, so many of the characteristics of the generations bleed into each other so that boomers try to emulate the texting and Facebooking ways of their children while high schoolers check their Blackberries on the soccer field because they are mirroring their parents’ behavior. (This is why I love this post by Penelope Trunk offering a new way to think about which generation you belong to.)

What do you think -- is there truth to all of these stereotypes about the generations or is it just a lot of hype geared to keep consultants in business?

Even if there’s wisdom to the endless chatter about generational differences, are employers still worried about this issue now that they can hire from the vast pool of talented candidates of all ages desperately looking for work?
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From the Community…

Comments 1-10 of 44
  • __A_YAHOO_USER__'s Avatar
    Posted by __A_YAHOO_USER__ Sun Jul 12, 2009 7:33pm PDT

    These are the first intelligent remarks I've seen about Gen Y by an established career writer. Ironically Penelope is one of the major promoters of Gen Y baloney. However, she's a great writer so she's still worth reading.

    As for the questions at the end of your article, you answered them earlier on. Why are people interested in fortune cookies? It's not their depth but their lack of it.

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  • Lobster's Avatar
    Posted by Lobster Sun Jul 12, 2009 8:00pm PDT

    Generation Y

    1) Competitive, wants to rule the world, loaded with excellent pedigree, parents likely advised them to sharpen their claws and be astute (and these are kids who were raised in a well-off home and attended competitive schools.)

    2) Baby boomers - they like to play it safe, stick to what they know, fear radical change.

    I see baby boomers being passed off for promotion innovative competitive Generation Y. The fear intensifies when they are given the pink slips first. There may be reasons, but makes me ask the question, will the same happen to me when I reach retirement age?

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  • Cara's Avatar
    Posted by Cara Mon Jul 13, 2009 6:15am PDT

    Thank you so much for talking sense. I also feel like all the content written about "Gen Y versus other generations" is completely generalized, and as a member of Generation Y myself I wish that people wouldn't group us into such cookie cutter descriptions. I can never find any concrete facts or even anecdotes to back a lot of what I hear, so I hope people aren't relying too much on articles like the one you mentioned.

    In terms of your second question, perhaps I am overly optimistic but I would like to think that employers aren't looking at people in terms of generations, but they are looking at people in terms of how qualified they are and how they'll fit in at the company. I think that's the only fair way to do things. If someone from Gen Y is a little less qualified, but demonstrates that they are a fast learner and that they are a better fit, then they deserve to be hired. But if someone from Gen X has all the qualifications and is a good fit, that's a different story. I would hope that hiring depends on so much more than what generation is hot at the moment.

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  • Katie B's Avatar
    Posted by Katie B Mon Jul 13, 2009 9:03am PDT

    We will see... I don't have much faith in the younger generation y'ers... but that's because the only ones I have come across are whiners, complainers and have a massive sense of entitlement... Hopefully life will hit them square in the forehead and they grow out of it... But we will see..

    Note: I am an older Generations Y (or Millenium) or a very young Generation X, depending on which definition you look at.

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  • Ahleah G's Avatar
    Posted by Ahleah G Mon Jul 13, 2009 10:14am PDT

    I agree with KatieB, I haven't had much success with the Gen Yers I have encountered. I was born near the end of Gen X, and find that the Gen Y crowd falls into the period where everyone was praised, certificates were handed out to everyone even if they did poorly, and there was an overemphasis on self esteem at the detriment of constructive criticism. Hence the sense of entitlement she alluded to.

    The author is correct in the lack of value of fortune cookie sentiments. I am sure there are hard working Gen Yers who deserve the success they will earn, just as there are whiners who feel like they are entitled to rewards for no effort.

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  • yaya's Avatar
    Posted by yaya Mon Jul 13, 2009 11:24am PDT

    The environment (including the times) you grow up in very much defines you, therefore I think there is definitely some truth to generational differences. For example, within a given generation certain attitudes or beliefs are more prefalent than in other generations. However you cant say 100% of the people within that generation feel, think or act the same way.

    By the way, for you incredulous people, yes there are some of us VERY hard-working, career minded Gen Y'ers out there, we do in fact exist.

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  • yaya's Avatar
    Posted by yaya Mon Jul 13, 2009 11:25am PDT

    lol I meant prevalent, not prefalent

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  • Katie B's Avatar
    Posted by Katie B Mon Jul 13, 2009 2:39pm PDT

    I want to make a clarification... when I am talking about the younger Gen Yers.. I am talking about the ones that were born in the mid to late 90's. And though I know that there are a few mature and well grounded ones out there it seems that the overwhelming majority of them are spoiled, self indulgent, selfish and just overall entitled...

    Again that's not to say that ALL are this way... It's just a general observation over the years.

    I think it's different depending on whether or not your parents where baby boomers (like mine are) or whether they were Gen Xers (like those kids I am talking about and admittingly generalizing)

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  • Akeda_G's Avatar
    Posted by Akeda_G Tue Jul 14, 2009 5:20am PDT

    Intergenerational differences! What a topic! As a member of the Baby Boomers, I am saddened when people generalize and stereotype groups. 'like to play it safe,stick to what they know and fear radical change.! As a Boomer, I take pride in our accomplishments--Civil Rights Movement, Reproductive Rights. Bill Gates and Michael Jackson, Dr. Carl Ben and President Obama and the list goes on. All radical changes for this country. I'm proud of Gen. X and Y, because they have taken what we have given them and improved on 'everything'. They have contributed and done many wonderful things. When I think of Google, I think Thank God for Microsoft. When my husband was operated on by a young surgeon, I thought thank God for doctors who came before to help this young man to be a better doctor. When I see Justin Timberlake(?) dance, I say, Thank God for M.J. Of course, being 'radical', we did some stupid things, 'make love, not war', 'sex, drugs and rock & roll'. And, when boomer women stormed into leadership roles in the workplace, we turned the word 'b*tch' into an endearment (go figure)! I have worked with all the intergenrational groups and I prefer working with Gen X. It has to do with respect. I listen to what they have to say and honor what they have to offer. I always learn something. They have helped me to keep up with the trends, some important, others not so much. I share my wisdom and experiences, but never insist that my way is the best way. I voted for Obama over Hillary because I thought it was time for new blood-new ideas! It was time to pass the torch! My last year of working, a new young director was hired and it was the best thing that had happened. Some of the old heads barked, 'what could she know about running a program?' Well, she didn't know a lot, but with her education and our experiences and know-how, we had the best department in our agency and was well known by our collaborative agencies for our great work. We might come up with an idea (through experinces), but she was the one who could execute it more effectively with modern concepts and technology. Again, I applaud Gen X and Y for picking up the torch and running with it. I'm proud of all of us, Boomers, Gen X & Y!

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  • Tammy's Avatar
    Posted by Tammy Tue Jul 14, 2009 6:00am PDT

    I am afraid I, too, have to agree with Katie B. I am Gen X, and most of the Gen Y foks I have encountered or supervised in the workplace have been more like "Generation Y do I have to do that". If someone gives constructive criticism in a very nice and professional way, they they say they "just got chewed out" and cry or pout the rest of the day. YES, these are GENERALIZATIONS! I have met many Gen Y folks who seem very professional, and I have met Baby Boomers who are stuck in the past and Gen X'ers who are lazy.

    Most of my direct work experience with Gen Y, though, has been as stated above.

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