Some Positive News on the Economic Front—Especially if You Want to Work from Home
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- by Danita, on Wed Nov 12, 2008 6:30am PST
<p>The turbulent economy is getting a lot of attention, but
there are some bright spots on the business landscape. Prices are
declining for several forms of energy and some jobs previously
outsourced are returning to the United States. A growing number of
companies are bringing back American jobs by using home-based
workers linked by technology. More than 150-thousand
customer service professionals currently work from their homes and
the number is growing every day.</p> <p>For example, an
electronics warranty service based in Virginia is making plans to
expand to the Midwest. <a rel="nofollow"
href="https://www.newcorp.com/who_we_are/newsroom.html">An
announcement today forecasts adding as many as 480 work-at-home
customer service jobs over the next three years!
</a> NEW Electronics Warranty Customer Service
Corporation needs employees to work out of their homes, answering
calls and trouble-shooting questions. The warranty
company plans to begin hiring early next year in Carbondale,
Illinois. The home-based workers hired will undergo six
weeks of training before taking calls. NEW's
training courses utilize Computer Based Training (CBT),
Internet-based training, instructional videos, and a
"training toolbox" that includes a variety of
training aids. When face-to-face training isn't practical
or needs to be supplemented, NEW utilizes its in-house video
production department to produce state-of-the-art training videos,
CDs and DVDs. NEW has opened eleven
work-at-home programs for customer service representatives this
year alone! In addition to the work at home training
sites, the company has nine contact centers.</p> <p>A
growing number of well-known firms are using some home-based
workers including J-Crew, Office Depot and Direct TV.
Home-based call centers have to spend very little on advertising or
recruiting because so many potential agents hear about the
positions through stories in the news, friends, or their own
proactive research. But small businesses are also tapping
the power of a virtual workforce too. <a rel="nofollow"
href="http://www.sbtv.com/default.asp?segid=3198">In this
podcast on SBTV.com you can hear how one enterprise is finding
success supplying virtual assistants and other staffers to the
businesses who need their help---just click here.
</a></p> <p>Looking for a virtual worker,
customer service staff, or looking for a job based in your
home? You will find a lot of streaming video segments,
articles, podcasts and information on SBTV.com about working at
home including a <a rel="nofollow"
href="http://www.sbtv.com/default.asp?segid=3299">Power Lunch
program with Susan Wilson Solovic.</a> SBTV.com
Legal Editor Cliff Ennico looks at <a rel="nofollow"
href="http://www.sbtv.com/default.asp?segid=1196">some issues
for the home based worker.</a> You will find many
more free resources on launching a home-based business or working
from home on SBTV.com and check out the websites below.</p>
<p>â— <a rel="nofollow"
href="http://newcorp.hrmdirect.com/employment/view.php?req=12072&"><strong>newcorp.com-home-based</strong>-</a>
home-based customer service agents</p>
<p>â— <strong><a rel="nofollow"
href="http://alpineaccess.com/external/index.html">alpineaccess.com</a></strong>
- virtual call center provider using home-based customer service
agents</p> <p>â— <strong><a
rel="nofollow"
href="http://www.elance.com/p/landing/buyer.html">elance.com</a></strong>
- links freelancers with employers in IT, graphic design, writing,
engineering, translation, marketing, accounting and administrative
and legal services</p> <p>â—
<strong><a rel="nofollow"
href="http://www.intellicare.com/">intellicare.com</a></strong>
- call center company that provides clinical and non-clinical
telephone services to health plans, healthcare providers, and care
managers nationwide</p> <p>â—
<strong><a rel="nofollow"
href="http://teamdoubleclick.com/">teamdoubleclick.com</a></strong>
- be a virtual assistant</p>
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